Support

We're here to help you with any questions or issues you might have while using NPU. Below are several ways to get assistance.

IT Support

For technical issues with NPU, such as login problems, error messages, or performance issues:

Content Questions

For questions about NPU content, including outdated information or content suggestions:

Training Support

For assistance with training modules, learning paths, or training feedback:

Common Issues

Here are solutions to some frequently encountered issues:

I can't log in to NPU

Make sure you're using your company email address and password. If you're still having issues, try resetting your password or contact IT Support.

The search feature isn't returning relevant results

Try using different keywords or phrases. If you're looking for a specific document, try searching by title or browse through the relevant category.

I found incorrect information on NPU

Please report it to the Knowledge Management team with details about what information needs to be updated and why.

Feedback

We value your feedback! Let us know how we can improve NPU to better serve your needs: